Create A Coaching Culture

Chris Coffey, a Marshall Goldsmith Stakeholder Centered Coach, was hired to work with a new GM at Phillips 66. Through the coaching process, the GM committed to "improving collaboration to enhance business performance" and "sharing knowledge and expertise with others." The process was so successful that the GM, with HR support, launched a pilot project for his division of 205 marketing employees. Coffey redesigned the coaching process to have a group-based focus instead of an individual one. A publishing from shrm.org explains the results of this project and how beneficial creating a "Coaching Culture" can be.